A lot of people have been asking me how my hair looks now it's faded a bit so I'd thought I would post a little hair update for you all. Incase you missed it, two weeks ago I ruined my hair by dyeing it with one of Bleach London's Super Cool Colours in the shade Parma Violets. You can see how the original results looked in this post. Basically I was annoyed because it looked incredibly dark, patchy and had loads of random blue bits instead of being a pastel lilac colour as Bleach had claimed. If you Google the London blogger event they held you can see pictures of their wall of dyed hair samples. Parma Violets looks completely different to the results I had. I figured it was a problem with the dye and turns out I was right. A few days later Bleach recalled Parma Violets and removed it from the shelves of Boots. I don't know if they ever released this information publicly or not but they got in contact with some of us who had complained about the product. Here is the information they sent to me via Twitter:
"We are sorry you have experienced problems using Parma Violets, this product has received similar feedback from other customers so we are removing it from stores to investigate an improvement in the colour formulation and its fading effects. Parma Violets is a mixture of blue, red and orange - Blue is the dominant colour so it stays longer on the hair, as the red/orange washes out faster, this is dependant on the different conditions of the hair. You can try and strip the dye with Washing Out Liquid or any other strong shampoo - Meanwhile if you are looking to get your hair back to purple you could mix I Saw Red and Out of the Blue, or Rose and Blullini for paler colours. A pink based colour will neutralise the green. If you wish to take your complaint any further this needs to be taken up with Boots Customer Care, the phone number is 0845 0708090 and the email is boots.customercare@boots.co.uk. You can also go in to any store and get a refund on this product, or exchange for the other colours, perhaps one we have suggested above. I hope this helps, let me know if we can help any further."
Luckily I had kept both the bottle & the receipt so I went straight back to Boots & got my 500 Boots points back, no problem. However this still doesn't fix my hair so I am tempted to make a formal complaint to Boots. I think I'll see if it will go on it's own first though. After four washes my hair has now faded to a sky blue colour. There's not a single purple tone left in my hair. It has turned my ends quite silvery which is pretty cool. I would've washed it more but I don't want to completely ruin the condition of it. I want this out of my hair as quickly as possible so I've been washing my hair with Vosene as recommended by Carlyn. It's a medicated anti-dandruff shampoo containing salicylic acid that really strips the hair. I think it has helped to fade my hair but it has left my hair feeling rather dry even after using some deep conditioning treatments. I really need to get my roots done soon but the blue needs to go first. Otherwise my hairdressers are blates gonna bleach bath the rest of my hair & that's the last thing it needs! None of the colours my hair has been since dyeing it with Parma Violets were bad but they definitely were not lilac and that's the problem. If you still have a bottle of this laying around then you should take it back to Boots immediately for a full refund. Even if you have used some of it or have lost the receipt you'll still be able to at least get an exchange. Obviously this only applies to this first batch & if you're reading this post in a few months time, they will have probably fixed it by then. None of the other Bleach London products are affected by this recall & as far as I know there are no problems with the other dyes. It's just my luck that I chose the dodgy dye!
"We are sorry you have experienced problems using Parma Violets, this product has received similar feedback from other customers so we are removing it from stores to investigate an improvement in the colour formulation and its fading effects. Parma Violets is a mixture of blue, red and orange - Blue is the dominant colour so it stays longer on the hair, as the red/orange washes out faster, this is dependant on the different conditions of the hair. You can try and strip the dye with Washing Out Liquid or any other strong shampoo - Meanwhile if you are looking to get your hair back to purple you could mix I Saw Red and Out of the Blue, or Rose and Blullini for paler colours. A pink based colour will neutralise the green. If you wish to take your complaint any further this needs to be taken up with Boots Customer Care, the phone number is 0845 0708090 and the email is boots.customercare@boots.co.uk. You can also go in to any store and get a refund on this product, or exchange for the other colours, perhaps one we have suggested above. I hope this helps, let me know if we can help any further."
Luckily I had kept both the bottle & the receipt so I went straight back to Boots & got my 500 Boots points back, no problem. However this still doesn't fix my hair so I am tempted to make a formal complaint to Boots. I think I'll see if it will go on it's own first though. After four washes my hair has now faded to a sky blue colour. There's not a single purple tone left in my hair. It has turned my ends quite silvery which is pretty cool. I would've washed it more but I don't want to completely ruin the condition of it. I want this out of my hair as quickly as possible so I've been washing my hair with Vosene as recommended by Carlyn. It's a medicated anti-dandruff shampoo containing salicylic acid that really strips the hair. I think it has helped to fade my hair but it has left my hair feeling rather dry even after using some deep conditioning treatments. I really need to get my roots done soon but the blue needs to go first. Otherwise my hairdressers are blates gonna bleach bath the rest of my hair & that's the last thing it needs! None of the colours my hair has been since dyeing it with Parma Violets were bad but they definitely were not lilac and that's the problem. If you still have a bottle of this laying around then you should take it back to Boots immediately for a full refund. Even if you have used some of it or have lost the receipt you'll still be able to at least get an exchange. Obviously this only applies to this first batch & if you're reading this post in a few months time, they will have probably fixed it by then. None of the other Bleach London products are affected by this recall & as far as I know there are no problems with the other dyes. It's just my luck that I chose the dodgy dye!
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Your hair looks so lovely! I wish I was brave enough to do something like this :)xo
ReplyDeletehttp://901lovely.blogspot.co.uk/
I really love your hair (and I quite liked the purple!) but that feels like such a non apology! Not even an offer to send you the Washing Out Liquid?
ReplyDeletehmm yeah that would've been nice! guess they didn't care that much :/ xx
DeleteDefinitely make a formal complaint, you deserve a proper apology.
ReplyDeleteEven though its a massive pain, I think your hair looks amazing! :) x
Your hair is to die for!!!!
ReplyDeleteI wish my natural hair color wasn't so dark that I could bleach it to make it a pastel color without having it fall out...
Such lovely hair <3!!
xx,
Maria
www.paintedREDDD.blogspot.com
you should go for it! my hair is crazy dark, just look at my roots xx
DeleteI've had my fair share of dodgy dyes so I can sympathise - such a horrible feeling! It really doesn't look bad at all but I'm glad you were able to get a refund. I've been eying up those dyes for a while and I'm a little wary now!
ReplyDeleteKatie | and-katie.com
Definitely lodge a formal complaint... I think you're hair looks lush now, but it's not what you paid for (even if it was in points.)
ReplyDeleteIt looks super pretty even though it's not the colour you wanted! Glad you were able to get a refund :)
ReplyDeleteJess xo
This suits you sooooo much,
ReplyDeleteI actually really love it!
Good job you got a refund :)
Kelly || DayDreamsDaisyChains.com
It is a bit of a non-apology, I do like the colour but if that's not the shade it is meant to be it is a bit of a cop out x
ReplyDeleteBeautyqueenuk xx
I'm glad you got your points back!
ReplyDeletehttp://talisatalksbeauty.blogspot.co.uk/2013/10/birchbox-october-2013.html
Oh I adore this colour on you! Such a lovely colour!
ReplyDeleteYou are one of the very few people that suit such bright hair, looks lovely, such a shame they screwed up the batch - i heard so much about it! xx
ReplyDeleteIts a shame its not the colour you wanted, it does look really pretty though x
ReplyDeleteMaddy from UNSTITCHEDD
♥
Your hair always looks so lovely, so happy you were able to get a refund though!
ReplyDeleteJennie xo | sailorjennie.com
I've heard similar things too! It was great to have a readily available range of bright pastel dyes on the high street so it's a shame! You look lovely though.
ReplyDeleteEllis xo
ELRBX | Beauty, lifestyle & personal blog.
Wow! I love this color ;)
ReplyDeleteI actually think this looks great and it looked lovely before ... but its always personally how you feel about hair... its a real personal thing ... trust me I know :) Clare Elise
ReplyDeletewww.clareelisesparkles.com
I really like the blue colour, it suits you really well!
ReplyDeleteIt's good that Parma Violets has been taken off of the shelves and customers are being offered what they are by Boots!
I won't be dying my own hair anytime soon but this little hiccup won't stop me suggesting this brand to people who may want to go for the dip-dye style. :)
http://theremightbecoffee.wordpress.com/
you look stunning
ReplyDeleteOh man, this is crazy :| I will say though, I thought you looked bloody awesome when your first did it, the multi-facetted blue / purple looked amazing! I never knew that shades like this are a mix of colours, it's weird to think that they must not have checked all of them before putting them on sale, despite using them in their stores...I'd definitely get on to Boots you know!
ReplyDeleteHow did Boots take you taking it back? I tried the Awkward Peach yesterday and woke up and it had completely gone... while I was asleep! All over my pillows. I want a refund...
ReplyDeleteI would still make a complaint, they should have tried and tested the products properly before releasing it x
ReplyDeleteGlad I read this! I put blullini on my hair last week and it looked terrible. I stuck some Rose over it and ended up looking like My Little Pony, but now it's just yucky patchy blue. As it happens, I have Vosene in the house for my kids. Going to try and get the colour out with that then try mixing the blue and pink for a purple..
ReplyDeletepretty color! love it! about to dye the same hair color as yours <33
ReplyDeletewww.anisacrament.blogspot.com
so i just bought a bottle of their new reinvented violet skies and guess what?! after 1!!!! wash i ended up with the same exact baby blue colour! Not even the washing out liquid helped. I am really upset because this is the last colour i wanted and i don't know how long it will take to get rid of it without messing my hair up. so so annoying and i am really upset
ReplyDeleteI've had my fair share of dodgy dyes so I can sympathise - such a horrible feeling! It really doesn't look bad at all but I'm glad you were able to get a refund. I've been eying up those dyes for a while and I'm a little wary now!
ReplyDeleteHenna Hair Dye
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